Shipping policy

Thank you for shopping with Raasa Leela Pathippagam.

We are committed to delivering your books safely and promptly. Please review our shipping policy below.

Shipping Coverage

We currently ship across India and select international destinations.

If you would like to place an international order and your country is not available during checkout, please contact us at raasaleelapathippagam@gmail.com.

Order Processing Time

All orders are typically processed and dispatched within 1–2 business days after payment confirmation.

Orders placed on Sundays, public holidays, or during special promotional periods may require additional processing time.

Shipping Options

Standard Delivery

Shipping Fee: ₹60
Free for orders above ₹1000
Shipped via India Post or other available standard shipping services
Tracking information provided when available

Express Delivery

Shipping Fee: ₹90
Free for orders above ₹1000
Shipped via Professional Couriers or equivalent express courier services
Tracking information provided

The courier service used may vary depending on the delivery location and service availability.

Estimated Delivery Times

Within India

Express Delivery: Typically 2–5 business days after dispatch
Standard Delivery: Typically 4–10 business days after dispatch

International Orders

Delivery times vary by destination country and customs processing. Most international shipments are delivered within 7–21 business days after dispatch.

Please note that these are estimated delivery timelines and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing the tracking details, wherever available.

Customers can use the provided tracking number to monitor the progress of their shipment.

Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

Weather conditions
Public holidays
Customs clearance procedures
Courier service disruptions
Remote delivery locations
Circumstances beyond our control

Raasa Leela Pathippagam shall not be held responsible for delays caused by courier partners or external factors.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

If an order is returned to us due to:

An incorrect or incomplete address
Failure to accept delivery
Failure to collect the shipment

the order may be re-shipped after payment of applicable shipping charges.

Undeliverable and Returned Orders

If an order is returned to us as undeliverable, we may issue a refund for the product value after deducting any shipping, return shipping, handling, or courier charges incurred.

Shipping charges are non-refundable.